Account Deletion Request
We're sorry to see you go. Please fill out the form below to request permanent deletion of your game account and all associated data.
Warning: Permanent Action
Account deletion is irreversible. All progress, purchases, and data will be lost forever.
Having trouble with the form? You can also request deletion via email.
How to Find Your IDs
Google Play Games ID
- 1Open the WordWeave app on your device
- 2Google Play Games ID can be found in top bar
Account ID
- 1Open the WordWeave app on your device
- 2Go to Settings (⚙️ icon)
- 3Your Account ID (Google Play ID) is displayed in the settings menu
Can't find your IDs?
If you've already uninstalled the app or can't access your account, please contact our support team at [email protected] with any purchase receipts or account information you have. We'll help you locate your account.
Frequently Asked Questions
We process deletion requests within 7-14 business days. You'll receive an email confirmation once your account has been deleted.
No, account deletion is permanent and irreversible. All your game progress, purchases, and personal data will be permanently removed from our systems.
All data associated with your account will be deleted, including: game progress, level completions, purchase history, cloud saves, and any personal information stored in our systems.
No. In-app purchases are non-refundable even if you delete your account. No refunds will be made upon account deletion.
Yes, you can cancel your request by contacting our support team at [email protected] before the deletion is processed.